National Waste Associates  in Glastonbury, CT

Hiring Multiple Positions, Multiple Levels

National Waste Associates is a privately owned, dynamic company built on 4 generations of waste removal experience.  NWA completely manages the waste streams of organizations with multiple locations, typically 100 to 5,000.  NWA caters to customers who require high quality service that allows them to focus on their own business rather than the waste removal business.  NWA has evolved to the ‘heavy duty’ strength of waste removal management as we routinely repair broken programs or start challenging new programs.  As a trusted service provider and custodian of quality information, NWA delivers results with confidence and speed.  We leverage cutting-edge technology, unique data, vendor and location analytics to negotiate and establish the best solutions for our clients who want individualized strategies and resultsDue to recent growth, we need QUALIFIED people!

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The Sr. Programmer Analyst’s purpose is to help troubleshoot, develop & improve a custom AS400 system and is a mix of development, analysis, application implementation and general end user support. The Sr. Programmer Analyst must support the IT Manager & the entire organization in achieving overall goals. The Sr. Programmer analyst will interact with end users through Project Management Methodology, in scoping out new requests for upgrades and fixes to our current system, and assist in development through a documented life cycle, which will include programming, testing, setting up test scenarios for end users and ultimately implementing into production, while providing detailed training documentation on system changes & supporting end users through implementation.

The applicant must be reliable and have a strong work ethic. They must be able to communicate effectively, possess excellent documentation writing skills, show an ability to troubleshoot systematic functions and complete project timeline that are under tight deadlines.

Key Responsibilities:

Analyzes problem areas, designs and implements system improvements
Analyzes documents, files & reports related to work flow
Write training materials to support end user training and development
Prepares test data and analyzes program performance during testing
Prepares daily project status and program status reports
Research system problems and implement solutions
Work with end users on upgrades, enhancements and future applications
Interface and facilitate multi-departmental initiatives
General IT support knowledge to support end users
Bachelor in Computer Science or related field
Four (4) years of programming and systems design in RPG, RPG IV, & CL
Working knowledge of Windows systems
Experience working on an AS400 Platform
Strong analytical and design skills
Ability to communicate effectively in both oral and written forms.

Required experience:
Four (4) years of programming and systems design in RPG, RPG IV, & CL: 4 years
Required education: Bachelor’s Degree

Job Type: Full-time



The Vendor Services Representative is responsible for day-to-day negotiations of waste & recycling services from a network of service providers. The right candidate has the ability to multi-task, while staying very detail oriented & the desire to work in a fast paced environment with excellent written & verbal communication skills. You will be required to evaluate incoming requests & prioritize based on company needs & as well as reporting back to the customer service team to keep our clients informed of progress. You must be able to demonstrate the ability to build relationships with haulers that are both mutually beneficial & lasting.

Job Responsibilities:

  • Develop and maintain long lasting relationships with service providers and Account Managers
  • Efficiently prioritize tasks based on client and internal customer expectations.
  • Communicate between departments to ensure job completion.
  • Process Service Level requests for all services as needed, accurately and on time.
  • Obtain signed contracts from vendors and ensure compliance through the course of the agreement.
  • Resolve billing discrepancies in a timely manner when issued by Accounting.
  • Work on bidding projects to obtain cost savings for current/potential clients.
  • Maintain all necessary files and report.
  • Proficient in all purchasing functions, including a history of successful pricing and billing negotiations with various vendors.



The applicant must be reliable and have a strong work ethic. Must be able to communicate effectively and be highly organized and responsive. Positive attitude with the ability to make quick decisions. Capable of prioritizing work and thinking outside the box.

  • Must have 3+ years as a Purchasing Agent or equivalent experience
  • Must have basic understanding of contracts and be able to proof & interpret language
  • Must possess excellent written and verbal communication skills
  • Expertise in Microsoft Excel and Word required
  • AS-400 procurement system experience preferred
  • Waste Industry experience a plus


Waste Industry experience (or equivalent) a plus




The Vendor Services Supervisor role is to manage the workflow and provide timely and cost effective day-to-day waste removal and recycling services in support of Customer Service and our Clients.   He/She must be able to handle emergency issues in a timely manner, as well as report back to our Customer Service team.


The applicant must be reliable and have a strong work ethic. They must be able to communicate effectively and be a good team motivator. This person must always maintain a positive attitude and be able to make quick decisions in time of need. He/She must be capable of prioritizing work with the ability to easily “think outside the box”.  The right candidate must be able to effectively coach/develop/lead a team of 5-10 Vendor Services Representatives and the Vendor Services Assistant.

Vendor Service Supervisor Responsibilities:

  • Develop and maintain long lasting relationships with service providers.
  • Efficiently prioritize tasks based on client expectations.
  • Communicate between departments to ensure job completion.
  • Monitor and Improve Productivity and Work Flow.
  • Monitor and improve overall quality and revoke levels of the staff
  • Ensure effective training and development of the staff.
  • Process Service Level requests for all services as needed, accurately and on time.
  • Obtain, review, and analyze contracts from vendors and ensure compliance through the course of the agreement.
  • Resolve billing discrepancies in a timely manner when issued by Accounting.
  • Work on bidding projects to obtain cost savings for current/potential clients.
  • Maintain all necessary files and report.
  • Proficient in all purchasing functions, including a history of successful pricing and billing negotiations with various vendors.


 Vendor Service Supervisor Requirements:

  • Bachelor’s Degree in business preferred, or equivalent work experience with 3+ years experience as a Purchasing Agent or equivalent experience
  • Waste industry or other environmental services industry experience a plus
  • Must be able to demonstrate the ability to multitask and be detail oriented
  • Manage changing priorities based on direction from management and the needs of the organization
  • Must have consistently demonstrated success in providing timely service to customers while adhering to company standards
  • Must be familiar with “emergency service” situations and proper escalation actions.
  • Must have consistently demonstrated success managing over 45 day billing discrepancies or Purchase Variances to zero levels
  • Must have consistently demonstrated superior, independent negotiations with vendors.
  • Ability to resolve vendor pricing variances
  • Must possess excellent follow up skills
  • Must possess excellent written and verbal communication skills
  • Must be proficient with the Microsoft Office suite of applications, including Word, Excel, and PowerPoint.
  • Must be analytical and have good decision-making skills when it comes to seeing the “big picture”
  • Must possess basic math skills for calculating cost effectiveness for clients.
  • Must have experience working in a fast-paced office environment meeting multiple deadlines. Prior experience negotiating and/or working in the waste industry preferred.
  • All other duties as assigned by Supervisor




We are currently seeking a strong Human Resources Generalist who will partner with business leaders to implement HR solutions to help drive business results. The position will provide HR support and expertise in the core functional areas of Human Resources, including, but not limited to: employee relations, performance management, employee development, change management, compensation, and benefits

HR Generalist Responsibilities:

  • Take a proactive approach to anticipate, assess, and provide HR solutions in relation to business needs
  • Provide timely and effective advice on HR-related matters to employees and managers
  • Serve as consultant to employees and managers on a wide variety of issues such as training needs, performance management, policy interpretation, career development, conflict management, and other issues impacting productivity and/or morale
  • Recognize and escalate issues or risks and recommend changes and improvements to existing policies and procedures
  • Recruit, interview, and select talent to fill vacant positions
  • Conduct new employee orientation
  • Administer benefits programs and maintain records of benefits plans participation, personnel transactions such as hires, promotions, transfers, performance reviews, and terminations, and employee statistics for government reporting
  • Manage annual performance review and management by objective program and process, ensuring understanding and adherence to guidelines and timelines
  • Provide back up support for weekly payroll processing


HR Generalist Qualifications:

  • Bachelor degree in Human Resources, Psychology, Business Administration, or related discipline with 3-5 years of progressive HR experience
  • Strong knowledge and understanding of various human resources policies and procedures
  • Knowledge of current  federal and Connecticut employment laws
  • Proficiency in Microsoft Office with demonstrated expertise in MS Word and Excel
  • Strong communication skills including the desire to build solid working relationships
  • Ability to maintain confidentiality and demonstrate independent judgment and decision making capabilities
  • Ability to maintain professional demeanor under pressure and effectively work with employees at all levels, while maintaining a keen sense of urgency and commitment to providing exceptional service to employees
  • A strong work ethic and the drive to succeed

Job Type: Full-time



We are currently looking for a creative, driven, professional to join our team as a Marketing Coordinator. The Marketing Coordinator will be involved in the day-to-day marketing activities such as assisting in the development and implementation of marketing and advertising campaigns. The incumbent will track sales data, maintain promotional materials inventory, plan meetings and trade shows; maintain databases, prepare reports, create social media content, and respond to general marketing queries.


  • Support the sales and marketing team in implementing tactical events and programs, and provide project and administrative support.
  • Support the development, production and distribution of marketing and sales materials.
  • Maintain and update customer databases, subscriptions and publication library.
  • Track product line sales and costs by analyzing and entering sales, expense, and new business data.
  • Prepares marketing reports by collecting, analyzing, and summarizing sales data.
  • Keeps promotional materials ready; inventorying stock; placing orders; verifying receipt.
  • Supports sales staff by providing sales data, market trends, forecasts, account analysis, new product information; relaying customer requests
  • Researches competitive products by identifying and evaluating product characteristics, market share, pricing, and advertising; maintaining research databases.
  • Plans meetings and trade shows by identifying, assembling, and coordinating requirements; establishing contacts; developing schedules and assignments; coordinating mailing lists.
  • Collect, track, and analyze sales leads generated by trade shows and exhibits.
  • Create social media and content marketing campaigns for key services, including updating Facebook, Twitter, Google Plus, Tumblr, LinkedIn, contacts, agreements, specific product information/versions of integration, marketing events, seminars, quotes, RFPs and website content
  • Other support and administrative activities as needed for marketing and sales department


Education, Training, Skills and Experience Requirements:

  • College degree required with 1-2 years of experience in marketing, social media, publishing, or a related field
  • Proficiency in social media (blogging, Facebook, Twitter, etc) and Microsoft Office (Word, Excel, PowerPoint) a must. Knowledge of HTML and WordPress is a
  • Energetic and self motivated, able to work in a fast-paced, detail-oriented environment and possess the ability to balance a variety of responsibilities simultaneously, efficiently, and accurately.
  • Strong project management, creative problem-solving, analytical, and organizational skills.
  • Excellent verbal and written communication skills, attention to detail and a high level of customer service skills
  • Experience working with outside agencies and vendors





This position is responsible for prospecting and contacting qualifying sales leads to support our national sales team.  This candidate must be a highly motivated self-starter with the ability to identify and develop new business prospects from multiple sources including heavy outbound calls from prospect lists, inbound marketing leads, and individual research using the web and other resources.  A dynamic personality with a drive to reach decision makers is essential.

This is a ground floor inside sales position with the opportunity for advancement.  We will provide formalized training.  A willingness to learn and grow are essential attributes we are looking for.  We offer salary plus incentive pay potential, as well as health & 401K plan.

Key Responsibilities:

  • Develop new business leads via telephone and mass communication, such as email and social media, to introduce National Waste Associates solutions virtually and identify appropriate buyers within the target vertical markets.
  • Utilize various research tools to identify potential upcoming expiring contracts with non-users.  This includes assuring that National Waste Associates is on appropriate vendor lists to receive RFPs.
  • Follow up on leads and conduct research to identify potential prospects.  This includes working closely with the Marketing department to plan and follow up on lead generating campaigns.
  • Build and cultivate prospect relationships by initiating communications and conducting follow-up communications in order to move opportunities to senior sales staff
  • Manage data ensuring all communications are logged, information is accurate and documents are attached.



  • Must have 2-3 years of sales related experience (exposure to large corporations preferred).
  • Must have a college degree; marketing, business, or communication degrees preferred.
  • Must have the able to qualify leads by making cold calls to VP & Director level prospects.
  • Must be proficient at Microsoft Office and
  • Must be highly organized, driven, with effective time management skills.
  • Strong written and verbal communication skills and equally strong listening skills.
  • Formal training in systematic selling is a plus, Sandler preferred.
  • Self-confident, friendly and professional demeanor a must, with the ability to quickly develop relationships and gain trust.
  • Work from Glastonbury, CT office




We are an Equal Opportunity Employer that considers applicants without regard to age, color, race, sex, religion, national origin, disability or protected veteran status.

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No phone calls please.
Thank you, National Waste Associates