Service Solutions
Core Disciplines
1. Vendor Relations
2. Location Management (of services)
3. Waste Invoice Control (by location)
4. Corporate Relations (communication & reporting)
Core Functions:
- Continuous re-evaluation of optimum cost effective services for every location. This is not a one time occurrence but an ongoing process that is continuously monitored and fluctuates with our client’s business fluctuations.
- Our mission is to manage and service our client according to their best interest. This customer centric approach always puts our customer’s interest first which in turn results in lasting partnerships.
- Savings generated in our multi level auditing process is an integral part of our value. Every increase is challenged.
- NWA continuously collects, analyzes, and reports service metrics partnering with our corporate contact (as closely or independently as the client desires) while partnering with each location.
- We strive to deliver best cost, best service and a sound strategy and vision.
- We manage all aspects of vendor management including screening, contractual compliance, insurance requirements and coverage, service consistency, payments, and invoice auditing.
- NWA fields all calls from each location and vendor.
- Analyze and challenge Landlord/Tenant related leases to drive cost benefits on behalf of clients.