Implementing A Successful Recycling Program Across Your Professional Services Business
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If you are like most companies, you already have trash and some recycling collection services for your office waste. However, not all companies have a strategic recycling plan, and that can cost you. Without a recycling plan, businesses can end up paying more than they need to for their waste collection when large volumes of recyclable material end up in the trash. A comprehensive sustainable waste management strategy helps organizations reduce trash in landfills while improving diverted waste performance across every location.
Quick Hits: What You Need to Know
- A waste audit reveals where recyclable materials are being lost to the trash and identifies the biggest opportunities to reduce disposal costs through the utilization of proven waste reduction strategies.
- The most successful recycling programs are customized to each location’s waste streams, operational needs, and local recycling regulations.
- Executive support helps drive company-wide participation, making recycling initiatives more consistent and successful across every location.
- Reviewing purchasing practices can reduce waste at the source by choosing products with less packaging and more recyclable or recycled content.
- Ongoing employee training and clear bin signage help minimize contamination and improve recycling rates over the long term.
- Tracking diversion and recycling performance allows businesses to measure results, identify improvements, and demonstrate progress toward sustainability goals.
Companies are increasingly being measured on their environmental performance as well as their financial capabilities as more emphasis is being placed on ESG (Environmental, Social, Governance) ratings. It’s now more important than ever to make sure your waste management operation is as sustainable as it can possibly be. Below, we look at six steps you can take to ensure you create a successful recycling program across your entire business while supporting broader sustainability and waste management initiatives.
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Ask Your Waste Management Provider to Perform a Waste Audit
Prior to moving forward with any plans to create an effective recycling program, you need to know exactly what waste types are produced, where they are generated, and in what volumes. A waste audit helps to accomplish this and shows where opportunities exist for your new recycling program, allowing you to see what recyclable materials are currently being disposed of with your trash.
Beyond the trash, it is very important to examine and perform an analysis of the recycling streams, to ensure that these are clean and uncontaminated. That information will help you to guide future staff training and signage while identifying opportunities to divert waste more effectively.
You should also establish the baseline waste diversion rate for your business. This is the percentage of your total waste that is recycled or reused, rather than being sent to landfill. The baseline diversion rate gives you a point of comparison to show the success of your new recycling program as you implement it.
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Customize Your Recycling Program
From the results of your audits, you will now be able to see what material streams require separate collections. For example, many professional services companies are surprised when they see the weight of organic waste in their trash, which helps them to realize that they should organize a separate organics recycling collection. Understanding organic waste examples generated at each location makes it easier to build an effective recycling strategy.
For those organizations that have cardboard, paper, plastic bottles, cans and glass, but each material stream is produced in relatively low volumes, then a single stream recycling program might be best suited for your business. With single stream recycling, all of these materials are collected together in one bin, so this is a simple and easily actionable program to establish. Be careful though. Each city has its own list of acceptable materials for single stream recycling and keeping the contaminants to a minimum is key. Routine inspection is a good practice.
Discuss your plans with your full-service waste management partner to see if they can provide any additional ideas for how to further increase your diversion rate or reduce the costs of the entire waste management operation. For large volume operations, they may suggest specialized equipment, such as compactors and balers, that can increase the value of your recyclable materials or reduce the financial and environmental impact of your waste collections. Check out our article on balers and compactors for more guidance on this topic.
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Get Support and Commitment from Executive Management
Now that you have identified the opportunities to expand and improve your company’s recycling program, it becomes vital to secure the support of the executive management team.
As you’ll have seen from our previous article, many improvements to recycling programs can be made for little to no cost. However, in some cases, an upfront investment may provide greater opportunity to improve the effectiveness of your program, reduce costs, and reduce the environmental impact of your waste and recycling operations.
The support of the executive management team will help to give a new recycling program greater momentum and ensure that all employees, at all levels of the company follow the new procedures.
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Review Your Procurement Policies
To get the greatest impact on diversion rates and recycle the greatest proportion of the company’s waste, the procurement policies will need to be reviewed. Attention should focus on not only the recyclability of the materials purchased, but also the percentage of recycled content in them, where applicable. This proactive approach supports sustainable waste disposal by reducing waste before it enters your facilities.
Bulk purchasing some consumables can eliminate waste almost entirely. For example, coffee and sugar sachets can be replaced with jars of loose product to entirely eliminate this paper waste.
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Train Employees
Onboarding and continuous staff training should include a short module on the company’s environmental policies, together with information on the recycling program. This will ensure that all employees are aware of the positive steps that the business is making, and improve adherence to the new protocols, reducing the risk of contamination or recycling ending up in the trash.
A re-launch campaign can be effective to improve staff engagement and make people aware of the changes to their recycling program. All trash and recycling bins should be re-labeled to clearly show what can and can’t be put in each stream. Any common contaminants found in the initial waste audit should be included as NO items.
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Keep Track of the Program
Recording and tracking the volume and/or tonnages of each material stream and your company’s diversion rates – broken out by location where possible – will enable you to easily see what elements of your new recycling program are working effectively, and what needs amending.
Some full-service waste management companies provide access to this data through a reporting platform, so that you can instantly see the information that you need to guide your decisions and report to executive management on the success of the program.
Build the Best Recycling Program with NWA
National Waste Associates (NWA) has decades of experience creating simple, low cost, highly efficient recycling programs for our customers. Our expert team can tailor programs right down to each location’s specific requirements, taking into account any differences in legislation or the availability of certain material recycling that exist across the country.
Because we recognize the power of data, we provide all our customers with access to their own operational and financial information through our online portal, NWA360. This allows you to view information on the effectiveness of your recycling program at a company-wide level, and then right down to the individual site level.
Not only that, but we’ll also streamline your waste operations so that they have the lowest carbon footprint, and the maximum value is extracted from all resources consumed.
Want to implement a successful recycling program across your business?
Speak to our experts today!
Contact us at 1-888-692-5005 ext. 6,
or email us at sales@nationalwaste.com
Frequently Asked Questions
A waste audit provides a clear picture of what materials are being discarded, where waste is generated, and how much recyclable material is ending up in the trash. This information helps businesses design a recycling program that delivers measurable cost savings and higher diversion rates.
A well-designed recycling program matches collection services, equipment, and recycling streams to your actual waste generation. This reduces unnecessary disposal costs, improves recycling efficiency, and can even create revenue opportunities for valuable recyclable materials.
Even the best recycling program can fail if employees don’t know what belongs in each container. Regular training, updated signage, and ongoing communication help reduce contamination and ensure the program continues to perform as intended.
Common performance metrics include diversion rate, recycling volumes, contamination levels, waste disposal costs, and landfill reductions. Reviewing these metrics regularly helps organizations identify new opportunities for improvement while supporting ESG and sustainability reporting.
Yes. Multi-location businesses can implement standardized recycling programs while allowing for local adjustments based on municipal recycling rules, available services, and each site’s unique waste streams. This creates consistency without sacrificing compliance.
National Waste Associates works with businesses to develop customized recycling programs based on waste audits, operational needs, and local regulations. Our team helps identify cost-saving opportunities, optimize collection services, improve diversion rates, provide detailed reporting through NWA360, and ensure programs remain efficient and compliant across every location.

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